Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how DevoraTemplates ("we", "us", "our") collects, uses, and protects your information when you use our website and services (the "Service").

1. Information We Collect

We collect information you provide directly, such as:

• Account details: name, email address, and password (stored as a secure hash, never in plain text)
• Order and billing information needed to process purchases
• Custom template requests, including descriptions and any images you upload
• Messages you send us through the contact or feedback forms

We also automatically collect limited technical information, such as pages visited and referring pages, to help us understand site usage and improve the Service.

2. How We Use Your Information

• To create and manage your account
• To process orders, custom requests, and payments
• To send transactional emails (order confirmations, password resets, delivery notifications for custom requests)
• To respond to support, contact, and feedback messages
• To maintain basic security logs (e.g. sign-in activity) to protect against fraud and abuse

We do not sell your personal information to third parties.

3. Payment Information

Payments are handled by PayPal. We do not receive or store your full card number or PayPal password - we only receive confirmation that a payment was completed, along with the transaction amount and identifier needed to verify it.

4. Cookies and Local Storage

We use your browser's local storage to keep you signed in (an authentication token) and to remember items in your shopping cart. We do not use third-party advertising or tracking cookies.

5. Data Sharing

We share information only where necessary to operate the Service: with PayPal to process payments, and with our email provider to deliver transactional emails. We may also disclose information if required by law.

6. Data Retention

We retain account and order information for as long as your account is active, or as needed to comply with legal and accounting obligations. You can request deletion of your account and associated personal data at any time.

7. Data Security

We use industry-standard measures to protect your information, including password hashing, encrypted connections, and access controls that limit who can view your data. No method of transmission or storage is 100% secure, but we work to protect your information to the best of our ability.

8. Your Rights

You may request access to, correction of, or deletion of your personal data, or ask us to export the images and details attached to your custom requests, by contacting us at support@devoratemplates.com.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@devoratemplates.com.